Policies

Our customer service department is available by phone at (888)564-9098 or email at pdhacademy@gmail.com.

Most inquiries are responded to immediately (during normal business hours, Central Time), and all inquiries, whether by phone or email, are handled within 24 business hours.

Troubleshooting
Contact customer service for assistance with course registration, technical issues, or complaint resolution. Our representatives will work with you to resolve the difficulty, or provide you with a full refund.

Refunds, Cancellations, and Returns
Contact customer service within five business days of your course purchase date for assistance with returns and cancellations. Customers who cancel orders within five business days of the course purchase date will receive a full refund. After five business days all sales are final and no refunds will be provided.

Accessibility
Contact customer service to address any accessibility or special needs concerns.

Privacy
All customer data is for internal use only and will not be shared, sold, or otherwise provided to any third party.

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